Dynamic Client Communication
The art of business is more than just an online shopping cart
In the modern age, more and more essential business activities are occurring online, rather than face to face. That's why it's hugely important to generate dynamic interaction with your customers and ensure confidence in your products and services. Of course, wherever this exists naturally in your workflow, imagicam won't interfere with your set-up, but whenever you need a little help you'll find it's got your back covered.
More on our Dynamic Client Communication tools...
SurveyMaster
What Is It? A very powerful online tool for photographers, it allows easy set-up and customisation of say 'Customer Satisfaction' surveys and 'Customer Comments' forms, while automatically converting their responses into neatly searchable results to help with their business decisions.
How Will It Help? Connects you very powerfully both with your existing as well as potential customers alike, letting you build on your business strengths with assurance, while also providing the opportunity to receive vital feedback with any new ideas you may wish to introduce to your business. read more
Online Albums
What Are They? Online Albums are the main galleries that house photographer's images for display, sales and customer image selections online. These galleries have been optimised to be intuitive for users, yet they offer a powerful, feature rich experience that provides everything online visitors require when viewing and ordering online.
How Will They Help? Often imitated, but never equalled, the imagicam Online Albums engage interest in your galleries and allow your visitors to remain focused on the image selection process, all the while maximising attention on your photography site and boosting your online sales as a result. read more
PictureBus
What Is It? PictureBus works within the Online Albums and allows clients to make special image selections from their overall gallery, letting them add specific notes and even change the sequence of their selected images, before forwarding them to the photographer online. Every PictureBus submission is also catalogued in the photographer's control panel for clear and easy reference.
How Will It Help? PictureBus greatly speeds up communication between you and clients during the image selection process, particularly with say wedding clients picking their best images for their actual album, or even commercial clients choosing a spread of images from an assignment. PictureBus reduces the time spent in meetings with clients and avoids typical misunderstanding otherwise caused by sketchy telephone calls, missed messages or even lost notes. read more
FolioAgent
What Is It? A series of independent online portfolios, which photographers can quickly create or update to showcase selected work online. FolioAgent additionally works like a virtual online assistant, covering key tasks such as sending folios directly to clients as well as dealing dynamically with their enquiries.
How Will It Help? Expands your online image presentation to potential customers, letting you manage your portfolio galleries directly through your website, but also provides the option to customise portfolios specifically to client enquires on the fly, even letting you add a personal message within the portfolio itself, before sending to clients for a response. read more
Availability Checker
What Is It? Provides potential customers with the facility to check the photographer's service availability on a specific date directly through the photographer's website. Further options include the ability to pass the user onto the photographer's Recommendations Network (when no bookings are available), as well as making use of the Marketing Feedback App.
How Will It Help? Gets your photography business short-listed faster and more often to potential customers by answering an important first question for them instantly and increasing the number of bookings you gain. With the added option to plug in both the Marketing Feedback and Recommendations Network Apps, you can further extend the versatility and depth offered with this smart application. read more
Dynamic Contact Form
What Is It? A professional 'Contact Us' form for your website with 'Captcha' security, optionally providing a feed to your integrated Marketing Feedback app, as well as being configurable to redirect messages to specific personnel within your business.
How Will It Help? Transforms a basic website 'contact us' page into a professional tool that can provide marketing statistics for your business while protecting your email address from unscrupulous users. Additionally sorts your customer queries to the appropriate department within your business for improved communication workflow. read more
Business Blog
What Is It? Effectively an online window into a photographer's essential business activities. The Business Blog is linked directly through the photographer's website and allows them to add articles, recent news items and pictures directly into the application, while automatically converting their posts to be found by Internet Search Engines.
How Will It Help? The ability to communicate regularly with your online audience and distinguish your services from your competition will instantly boost your customers' awareness and confidence in your photography business. Importantly, the Business Blog has been optimised for Internet Search Engines, so you'll find they pick up on your Blog posts easily and guide more potential customers to your business. To take full advantage of this wider audience, you can of course combine your Blog with the 'Look & Feel' of your website to greatly consolidate your visibility and branding over the Internet. read more
Quick Connect - Social Networking
What Is It? Allows anyone viewing a photographer's Online Album to easily place a direct link into their preferred social networking site and so share the gallery directly with others. Whenever accommodated by the specific social network, the fully automated 'Share Album' button will even include the photographer's front cover image along with the link to their gallery.
How Will It Help? Places your Online Albums directly in the path of popular social networking sites, giving visitors the opportunity to share your galleries and business details with a single click. Creating a buzz around your Online Albums and using the power of social networking sites is made delightfully simple.
EventPlanner
What Is It? EventPlanners are hosted in the form of personal websites that photographers can offer on to their wedding clients in assisting them with the organisation of their big day. The website is typically activated 6 months in advance of the actual wedding and acts as a central hub of information for all wedding guests to access at their convenience online.
How Will It Help? By being able to offer your wedding clients a beneficial online service, which is accessed by their wedding guests directly through your website, you firstly distinguish your services from other wedding photographers, but more importantly your website enjoys far greater exposure to potential customers for at least a whole year around each wedding. read more
Online Order Status Tracking
What Is It? Once an order is placed online through a photographer's Online Album, this facility allows customers to check the progress of their order directly through the photographer's website.
How Will It Help? Giving customers the option to check order progress online instils confidence in your whole online ordering process and saves you time dealing with related queries. Being assured that orders will be processed in a timely manner is sure to persuade many more users to place orders with you. read more
Dynamic Service Notifications
What Are They? A 24 hour online notification system, keeps photographers and their customers informed of all relevant online activity, including galleries 'going live', gallery access information, PictureBus and online order confirmations.
How Will They Help? Saves you time and takes the worry out of essential communication with your clients by instantly sending appropriate emails on your behalf, 24/7/365. Covers all areas of your imagicam online workflow and customer interaction for total peace of mind.